Business Continuity Pressure Test

GFSI standards are now requiring annual testing of business continuity, food defence and product recall systems. Quality Associates are experts in scenario-based pressure tests of your systems, providing training to your team to manage these processes and developing them from the ground up.

This is for you if...

  • You want identify weaknesses in your business continuity and crisis response plans.
  • To ensure your operations can continue with minimal disruption during emergencies.
  • Proactive approach to risk management and aligns with GFSI standards.
  • Protect your brand reputation and consumer trust.
  • You want to strengthen employee awareness and response capability, ensuring all teams know their roles and can act decisively during a real disruption.
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How can we help

Tailored, Realistic Testing Scenarios

We design and conduct scenario-based simulations specific to your facility, products, and risks, ensuring tests reflect real-world challenges in your operations.

Comprehensive Gap Analysis & Action Plan

Our consultants deliver a detailed report highlighting vulnerabilities and provide practical, prioritised recommendations to strengthen your business continuity and food safety systems.

Ongoing Support & Continuous Improvement

Beyond the test itself, we can help integrate learnings into your management systems, train your teams, and schedule periodic reviews to keep your continuity plan current and audit ready.

Pressure Test Length

The scenarios evolve over a 24-hour period. Not all staff are required for the entire period.

Our independent and constructive support provides confidence to your senior management and business that you can effectively respond to and recover from a crisis should it eventuate.

 

Our bespoke scenarios are set up for your business and evolve over a 24-hour timeframe.  The scenario is managed and reviewed by Dr Andreas Klieber, GAICD FAIFST who will also provide a detailed report on improvement opportunities. Key areas reviewed include leadership, understanding of roles, internal and external communications and business systems and processes.

The simulated pressure test will present a rapidly evolving real-life situation that your staff will need to be able to react to. The simulation will test all of your key business systems, policies and procedures in multiple ways. It will address:

  • Business Continuity Plan
  • Crisis Management Plan
  • HR Policies and Procedures
  • HACCP Plan and Pre-requisite Programs
  • Recall Procedure, Production and Traceability Records

The Test would be run across 2 days – in real-time, with the aim to address all potential situations in as quick a time frame as possible.

The Pressure Test will be scored to deliver tangible and actionable results for your team. The following areas will be scored by our experts.

  • Leadership of each session
  • Clarity of participants of their own roles
  • Engagement with the wider business
  • External engagement (simulated)
  • Business systems practicality, rigour and adherence
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Quality Associates are experienced crisis and recall managers and can assist with critical risk assessment, regulator dialogue and executing recalls. Please reach out to us via the contact form on this page for more information about the pressure test.

“ Andreas is very experienced in the FMCG industry from both supplier and retailer side and is a very calm and knowledgeable facilitator who was able to guide us through each scenario and provide real-time feedback on our responses because he was so familiar with our industry and also direct us to the right information, industry body or government department depending on the scenario which was playing out at the time.

Chobani is now in a much stronger position to deal with this crisis in a timely fashion and to engage with all stakeholders as required in the current global COVID-19 crisis, as well as in any future events.

I couldn’t speak more highly of the process and the confidence it has given us to address our gaps and deal with whatever real-life scenario comes our way. “

Lyn Radford
Managing Director, Chobani

Why Choose Us

Expertise

Quality Associates is a well-established business with significant Tier 1 retail and manufacturing clients. The Quality Associates team have over 50 years combined experience here in Australia and around the world. We have vast experience in FMCG, food production, horticulture, food technology, supply chain management and foodservice.

 

In addition, we foster a culture of constant development of our own resources and the services we provide. We continually monitor the ever-changing food codes and research new and emerging technologies and developments from around the world to ensure the advice we provide our clients is accurate and up to date.

Quality Associates will tailor a quality solution specifically for your business. We provide staff who can work on your site or work remotely. No matter what the size of your business or project we can provide the level of expert resources required to complete the task efficiently and cost-effectively.
 
We understand that timeliness is crucial, particularly with product recalls, that is why we have structured our business so that we can react quickly to any situation that arises.
 
Our training is also available on-site or online.

We have worked for the major supermarket chains and understand the food safety standards set by the major retailers. In fact, in some cases, we help set those standards. That is why we can provide a vital insight into retailers’ requirements regarding system requirements, site requirements, people requirements and product requirements.

We continue to work closely with the major retailers and keep abreast of changes to their documented Quality Assurance Programs. We can provide professional advice on how your products can comply with these requirements to ensure that you can capitalise on more opportunities.

We have carefully structured our business to provide the optimum service to our clients. We are small enough that our clients can always speak to one of the directors of the business, yet large enough to provide a broad range of services that is well beyond the capabilities of a one-man consultant. We also have the resources to undertake even the largest project.

We always strive to provide professional, timely and cost-effective services to our clients. Our staff are trained to deal with your enquiries, promptly and professionally. We value the relationship that we have with all our clients.

We have worked for leading supermarkets and food manufacturers both here in Australia and around the world. We are proud of the positive outcomes that we have delivered for those clients, and we would welcome the opportunity to provide a similar outcome to your business.

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