Quality Staff Support & Cover

An experienced food safety manager will visit your site to cover any staff that are unable to work or to provide more capacity to your current team.

This is for you if...

  • Need reliable cover for staff absences or short-term gaps that ensures food safety and quality are maintained without disrupting daily operations
  • Your team requires additional support during busy periods or specific projects to help meet deadlines and maintain consistent quality standards
  • Maintaining compliance and operational consistency even when internal capacity is limited to prevent errors and uphold regulatory requirements
  • Giving your core team more time to focus on strategic or high-value tasks by providing temporary support for day-to-day operational demands
  • You prefer experienced professionals who can contribute effectively from day one, bringing immediate value and industry expertise to your team
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How can we help

Immediate Expertise When You Need It

Gain access to skilled food safety professionals who can quickly step in to maintain momentum and uphold compliance standards.

Reliable Support for Core Quality Functions

We manage key operational tasks from documentation and specification control to system upkeep, keeping your processes running smoothly.

Flexible, Hassle-Free Integration

Our consultants adapt to your site’s way of working, providing extra capacity without disruption or lengthy onboarding.

Team Selection and Development

For long term support, Quality Associates focuses on recruiting the right people. Specialist recruiters work with us to identify talent in the food industry. Specific traits that we look for are:

  1. Attitude – can do, supportive, engaging
  2. Skills – food processing, systems, legal
  3. Experience – range of products & sites, retail exposure
  4. Work Style – hands-on, production floor & office

For increasing capacity, one or two days a week, Quality Associates utilises our current experienced consultants to seamlessly integrate into your team. Our consultants can ease the load so your team can focus on higher-value activities, such as new product development. Our team will handle the time-consuming activities such as labelling, specification and system maintenance.

The additional value of Quality Associates lies in us ensuring the continued development of our people to stay up to date in their skills through in-house courses such as HACCP, Internal Food Safety Auditor and Food Labelling.

Quality Associates is a team of dedicated food technologists with many years of experience in global food manufacturing and retail. Core skills are:

Auditing (Lead Food Safety Auditors) – Supply Chain, Gap Audits

Consulting (Small manufacturing to global retailers) – Food Safety, Fraud and Defence, Systems Development, Factory Design

Training (RTO 41341) – Qualified Trainers in Food Safety and Quality

System Management – Legal and customer compliance and due diligence activities

Senior food safety and quality specialists are continuously managing embedded staff and able to support them with in-depth insights and knowledge gained over 20+ years of experience in the industry.
The true value add of Quality Associates is the ongoing senior expertise that is available through the embedded staff

  • HIGHLY EXPERIENCED

     

We work with leading supermarket chains and intimately understand the product safety and quality standards set by them. In fact, in some cases, we helped to set those standards. That is why we can provide vital insights into retailers’ requirements with regard to system, site, people and product.

  • BEST PRACTICE RETAIL AND MANUFACTURING INSIGHTS

     

We have worked with leading supermarkets, food and FMCG manufacturers both here in Australia and around the world.

We are proud of the positive outcomes that we have delivered.

  • CLIENT FOCUS

     

We deeply value the relationship that we have with all our clients – your business is our business.

We specialise in tailoring quality solutions specifically for your business.

  • WE KNOW WHAT EXCELLENT LOOKS LIKE

     

Our team of professionals has worked in world-leading food businesses with exemplary food safety systems and culture.

We have driven food safety and culture in fundamental business turn-around situations.

An experienced food safety manager will visit your site to cover any staff that are unable to work or to provide more capacity to your current team.

Why Choose Us

Expertise

Quality Associates is a well-established business with significant Tier 1 retail and manufacturing clients. The Quality Associates team have over 50 years combined experience here in Australia and around the world. We have vast experience in FMCG, food production, horticulture, food technology, supply chain management and foodservice.

 

In addition, we foster a culture of constant development of our own resources and the services we provide. We continually monitor the ever-changing food codes and research new and emerging technologies and developments from around the world to ensure the advice we provide our clients is accurate and up to date.

Quality Associates will tailor a quality solution specifically for your business. We provide staff who can work on your site or work remotely. No matter what the size of your business or project we can provide the level of expert resources required to complete the task efficiently and cost-effectively.
 
We understand that timeliness is crucial, particularly with product recalls, that is why we have structured our business so that we can react quickly to any situation that arises.
 
Our training is also available on-site or online.

We have worked for the major supermarket chains and understand the food safety standards set by the major retailers. In fact, in some cases, we help set those standards. That is why we can provide a vital insight into retailers’ requirements regarding system requirements, site requirements, people requirements and product requirements.

We continue to work closely with the major retailers and keep abreast of changes to their documented Quality Assurance Programs. We can provide professional advice on how your products can comply with these requirements to ensure that you can capitalise on more opportunities.

We have carefully structured our business to provide the optimum service to our clients. We are small enough that our clients can always speak to one of the directors of the business, yet large enough to provide a broad range of services that is well beyond the capabilities of a one-man consultant. We also have the resources to undertake even the largest project.

We always strive to provide professional, timely and cost-effective services to our clients. Our staff are trained to deal with your enquiries, promptly and professionally. We value the relationship that we have with all our clients.

We have worked for leading supermarkets and food manufacturers both here in Australia and around the world. We are proud of the positive outcomes that we have delivered for those clients, and we would welcome the opportunity to provide a similar outcome to your business.

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