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For All Training Enquiries

Opening Hours

Mon-Fri: 9 AM–5 PM
Sat-Sun: Closed

Frequently Asked Questions

Before you enquire, check out some of our frequently asked questions. 

How do I know which training course is right for me or my team?

Each course page on our website outlines the target audience, learning outcomes, and any prerequisites. If you’re unsure which course is most suitable, start by reviewing the course descriptions under Training Courses. Businesses looking for tailored training can also explore in-house delivery options.

Prerequisites vary depending on the course. Some introductory courses require no prior experience, while advanced HACCP or auditing courses may assume existing industry knowledge. Course pages outline any entry requirements so you can confirm eligibility before enrolling.

Many of our courses are accredited and aligned with nationally recognised units of competency under the Australian food processing training package. Upon successful completion, participants may receive a Statement of Attainment or other certification depending on the course type.

Quality Associates offers multiple delivery formats depending on the course, including face-to-face training, virtual classrooms, online learning, and blended delivery. This allows individuals and organisations to choose a format that suits their operational needs.

Yes. Many organisations choose in-house training delivered at their workplace. This allows training to be tailored to your processes, team roles, and operational environment.

Yes. In addition to training, Quality Associates provides consulting services including HACCP system development, internal audits, food label compliance reviews, food safety culture development, and crisis or recall support.

Quality Associates works with businesses across the food manufacturing and processing sector, including food production facilities, manufacturers, processors, and other organisations responsible for food safety compliance.

Course fees vary depending on the training program and delivery format. Consulting services are typically quoted based on the scope of work. Course pages provide pricing where available, and businesses can request a tailored quote for private training or consulting projects.

In some cases, Recognition of Prior Learning (RPL) may be available. This process assesses whether existing industry experience or previous training meets the competency requirements of a course.

To help our team respond quickly, it’s helpful to know:

  • Whether you’re interested in training or consulting
  • The course or service you’re enquiring about
  • The number of people involved (if training)
  • Your business type or industry
  • Your preferred timeframe

Providing this information helps us recommend the most suitable solution.