Due Diligence & Food Safety Culture
This course helps senior and middle management understand their legal and regulatory responsibilities for ensuring food safety. It also explores how to embed and manage a strong food safety culture across the organisation – beyond audit compliance into everyday operational practice.

Industry best practice
There are no prerequisites.
This is for you if...
- You hold management or leadership responsibility for food safety
- You are accountable for due diligence, governance, or legal compliance
- You influence or lead food safety culture across teams
- You support incident prevention, escalation, and decision-making
- You want confidence demonstrating active food safety leadership
Course Overview
Course Length
- 2 hours
Course Delivery
- In-house delivery at your facility or corporate training setting
Course Modules
- Due Diligence in Legislation
- Australian Consumer Law
- Food Standards Code
- Weights and Measures
What You Will Learn
- Understand the legal concept of due diligence in Australian food law
- Review key regulatory obligations including Australian Consumer Law, Food Standards Code, and trade measurement rules
- Examine the structure, documentation, and monitoring of effective food safety programs and premises
- Recognise and strengthen critical control point systems to prevent safety incidents
- Define and promote the core elements of a positive food safety culture
- Lead cultural change initiatives that support compliance, risk mitigation, and continuous improvement
Qualification
- Non-accredited training
- Certificate of Attendance issued
Who should attend
- Senior leadership and middle management
- Operational leaders responsible for governance, compliance, and legal assurance regarding food products
- In-house
In-house Training
Ideal for teams of three or more. Our trainer delivers the session privately, either online or on-site, and tailors the content to your products, processes and part of the food industry. This format builds consistency across your team and allows for focused discussion on your real scenarios.
Instructor
Andreas Klieber
Managing Director | Technical Lead | Head Trainer
Andreas is the Managing Director and technical lead of Quality Associates, setting the direction for the company’s food safety, quality, and training services. With a PhD in Food Science and Technology and deep experience across retail, manufacturing, and regulation, he brings strong scientific rigour and commercial realism to every course.
Andreas is known for delivering clear, confident training that turns complex requirements into practical, defensible systems. His focus is on building capability, reducing risk, and helping businesses make sound technical decisions with confidence.
Instructor
Chris Mihalakos
Quality Consultant | Auditor | Trainer
Chris combines strong technical expertise with extensive retail and supplier audit experience. Having worked closely with major retailers and manufacturers, she brings a clear understanding of real-world compliance expectations.
Her training is practical and engaging, covering HACCP, HARPS, allergen management, food labelling, foreign object control, and statistical process control, with a strong focus on application, not theory.
Instructor
John Chadderton
Senior Consultant | Trainer
John brings extensive experience across food manufacturing, professional training, and food safety regulation. His background includes senior roles in industry and government, giving him unique insight into both compliance expectations and enforcement decision-making.
John’s training style is clear, structured, and practical, helping businesses strengthen systems, anticipate regulatory scrutiny, and manage risk effectively.


In-House Group Training
In-house Training for Your Team
In-house training is the most effective way to build capability across your team, especially when three or more people need the same course. We deliver the session privately for your business, either online or on-site, and tailor the content to your products, processes and part of the food industry. This gives your team the chance to ask focused questions and work through real examples that matter to your operations.
We can train groups of up to 20 people however slightly smaller is ideal for discussion, engagement and hands-on learning.
- Submit the form below
Tell us about your business, the course you are interested in and the number of people you would like trained. - We review your needs
Our team looks at your products, workflows and any specific challenges you want covered. This helps us tailor the session, so it is practical and relevant. - Receive a tailored quote
Once we understand your requirements, we send you a clear quote outlining the delivery options, timing and any customisation you may want. - Training delivered your way
Your session is delivered by an experienced Quality Associates trainer who understands your section of the industry and brings real-world examples to the room. - Ongoing support
After the training, we are available to clarify any questions or next steps, so your team can apply the learning with confidence.
Why choose in-house training?
- Tailored to your products and processes
- Consistent understanding across your entire team
- Focused discussion on your real scenarios
- Efficient and cost-effective for groups of three or more
- Engaging delivery that builds capability quickly
For All Training Enquiries
- ABN: 43 686 877 167
- Training ABN: 43 606 932 165
- RTO Number 41341
FAQs about the course
What is due diligence in food safety?
Due diligence means taking all reasonable steps to prevent food safety issues. It protects businesses legally by showing strong systems, records, and controls are in place.
Why is food safety culture important in a food business?
A positive food safety culture ensures everyone understands, values, and consistently follows safe practices, reducing risk and improving overall performance.
How does leadership influence food safety culture?
Leaders set expectations, model behaviours, provide resources, and create accountability – driving how seriously employees take food safety.
What evidence is needed to demonstrate due diligence?
Clear documentation such as training records, CCP monitoring, cleaning logs, supplier approvals, internal audits, and corrective actions.
How can a business improve its food safety culture?
By increasing communication, providing regular training, encouraging reporting, recognising good behaviour, and continuously reviewing performance.